Sprinkle Splash Play Mat

Welcome to Little Sweet Pea! Our shipping policy is designed to provide you with a clear understanding of how we process and deliver your orders.

Order Processing:

• Orders are typically processed within 1-3 business days after payment confirmation.

Shipping Duration:

• Standard shipping takes approximately 8-14 business days.

Address Accuracy:

• Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

Shipping Delays:

• While we make every effort to deliver your orders promptly, please understand that unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may occasionally impact shipping times.

At Little Sweet Pea, your satisfaction is our priority. If you have any questions or require further assistance regarding our shipping policy or your order, please do not hesitate to contact us. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can start the return/refund process. 

You can always contact us for any return questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us video asap. So we can get the issue fixed for you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank You.